Friday, July 30, 2010

Week 6: Chat

I staff LRCLive and participated with the previous two services so I am familiar with the chat format as a reference tool. I do not chat for personal use. I like helping students with their research but with some questions, picking up a phone and calling would work much faster. There always seem to be technical issues where I have trouble sharing pages. Students want an answer quickly and as soon as you give them a clue—it’s usually goodbye—they can leave you wondering when they go off to try your suggestion and do not continue to chat. Our web page is being updated with Libguides and now has spotlights featuring some of our newest resources so a qwidget might be in the future.

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